Communication Skills: It's Not What You Say, But How You Say It

Level FF

We learn how to communicate at a very early age and then forget to keep learning this highly complicated and significant skill. This session will offer skill building exercises in a variety of areas, including assertion theory, conflict resolution, non-verbal communication, two-way communication and listening. Learning how to say what you want or are feeling and hear what others are saying and feeling is a significant part of this training experience. Wayne Dyer said, “People treat us the way we teach them to treat us.” Is there room for improvement in how you express yourself and “read” others?

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